Returns & Cancellations

Returns/Exchange Policy

Policy Overview

  • Returns & exchanges are accepted within 30 days of order arrival to customer.
  • Shipping fees are not covered for merchandise without damage or shipped incorrectly.
  • Clothing that has been washed or worn will not be accepted for return.
  • Music, media and accessories must be unopened, unused, and in condition as received.

To Return Item(s)

Print and fill out the attached form outlining the details of your return or exchange.

(file link to download form is located at the bottom of this article)

Use original packaging (if possible) to return your item(s) to the following address including the completed form:


Live Nation Returns

c/o Music Today

5391 Three Notch’d Road

Crozet VA 22932

 Click Here for the Returns/Exchange form or copy and paste this URL into a borrower window:

https://hf-files-oregon.s3.amazonaws.com/hdpgnarlywood_kb_attachments/2019/10-15/ec613bfb-b256-4422-8964-7f61b07065c6/LN_RETURNS_FORM_1.pdf